Zackary Rowe
Management
Cantonment,FL
Summary
Hardworking Front End Manager proficient in risk mitigation, personnel management and financial oversight. Adept at recruiting and training top talent and mentoring to optimize team performance. Offering 3 years of leadership and administrative support expertise.
Overview
12
12
years of professional experience
Work History
Front End Manager
Walmart
Pensacola, FL
2019.10 - Current
- Oversaw cashier operations, cash management, bookkeeping and security.
- Trained team members in successful strategies to meet operational and sales targets.
- Maintained strong customer relations and effective customer service standards.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Packing Shipper
Walmart
Pensacola, FL
2019.01 - 2019.10
- Used protective equipment such as moving pads and plastic wrap to prevent product damage.
- Affixed proper postage to each package to prepare for shipping.
- Operated manual pallet jacks to move and store materials.
- Loaded products, parts and merchandise into designated packages to accommodate product dimensions.
Online Grocery Associate
Walmart
Pensacola, FL
2018.01 - 2019.10
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Used mobile application to complete orders and communicate in real-time with online order customers.
- Bins and picks merchandise using inventory management system, correcting discrepancies to improve overall accuracy.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Cashier
Walmart
Pensacola, FL
2013.03 - 2019.10
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Mentored new team members on POS system operation.
Service Desk Associate
Walmart
Pensacola, FL
2013.03 - 2019.10
- Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Issued receipts and processed refunds, credits, or exchanges.
- Answered questions about store policies and concerns to support positive customer experiences.
Backroom Team Member
Walmart
Pensacola, FL
2012.03 - 2013.03
- Facilitated positive guest experience by promptly locating desired items.
- Cleaned and stocked backroom to maintain organization of facility.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Stock Associate
Walmart
Pensacola, FL
2011.03 - 2012.03
- Blocked and faced products on displays and shelves in accordance with company policy.
- Completed scheduled audits with efficient and accurate approach.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
West Florida High School/Technical
Pensacola, FLSkills
Cash HandlingCommunicationMultitaskingPOS systemTime management
Staff Management
Cash flow oversight
Documentation
Training and mentoring
Operations management
Timeline
Front End Manager
Walmart
2019.10 - Current
Packing Shipper
Walmart
2019.01 - 2019.10
Online Grocery Associate
Walmart
2018.01 - 2019.10
Cashier
Walmart
2013.03 - 2019.10
Service Desk Associate
Walmart
2013.03 - 2019.10
Backroom Team Member
Walmart
2012.03 - 2013.03
Stock Associate
Walmart
2011.03 - 2012.03
West Florida High School/Technical