Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Naila Dorvil

Pompano Beach,FL

Summary

An independent Haitian-American that Developed strong interpersonal and critical thing skills in busy, focused environments. Offering positive and constructive ideas to help builds relationships, bringing a great team work. Experienced in busy environments and Utilizes hospitality to customers to ensure welcoming and effective service.

Overview

3
3
years of professional experience

Work History

Front of House Team Member

Five Guys
03.2025 - 08.2025
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Offer new items on the menus.
  • Upsell anything on the menu that the customers didn't add to there order.
  • Shout out how many patties and total of fries to the team to make the food as fast as possible.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Always made sure the lobby, bathrooms are clean and the trashcans don't overflow

Volunteer

HandsonSouthFlorida
11.2024 - 03.2025

Learned about animal life in the sea that are affected by climate change, more than thousands of plastics are in the oceans sickening sea life and are on the verge of extinction. Helped pick up bottles,plastic, and more by the beach to help stop climate change.


Front of House Team Member

McDonald's
11.2023 - 08.2024
  • Greet Customers and ask will they be using the mobile app.
  • Make food and drinks
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Maintained cleanliness and organization of dining area.
  • Follow procedures
  • Unbox happy meals
  • Backup Drive thru
  • Ask will they be donating to the RMHC ( Ronald McDonald House Charities)

Cashier

Wendy's
02.2023 - 06.2023
  • Welcome customers and accommodate them with items on the menu.
  • Make food and drinks assigned to customers
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Unload stocks supplies to stock up items that are low
  • Assist drive thru orders and maintain good attitude
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Volunteer

Save the Children
10.2022 - 11.2022
  • Watched a live event talking about the speakers trauma when their were adolescents and want to spread awareness about the experience that traumatized them at a young age is what most other kids in the world are going through.


  • Asks Questions about how can one try to ignore the hardship they went through when it affected theirs character.
  • Share links to others who experienced trauma as a child or knows someone.

Education

Bioengineering

Louisiana State University
Baton Rouge, LA
05-2029

Skills

  • Team collaboration
  • Multilingual
  • Upselling
  • Critical Thinking
  • Problem-Solving
  • Leadership

Languages

English
Native or Bilingual
Spanish
Professional Working
French
Limited Working

Interests

  • Dancing
  • Volunteering
  • Watching Movies and TV Shows
  • Martial Arts
  • Pilates
  • Gym Workouts
  • Strategy Games
  • Video Gaming
  • Fashion and Style
  • Art

Timeline

Front of House Team Member

Five Guys
03.2025 - 08.2025

Volunteer

HandsonSouthFlorida
11.2024 - 03.2025

Front of House Team Member

McDonald's
11.2023 - 08.2024

Cashier

Wendy's
02.2023 - 06.2023

Volunteer

Save the Children
10.2022 - 11.2022

Bioengineering

Louisiana State University