Naila Qualls
South Plainfield,NJ
Summary
Organized and dedicated professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant (Per Diem)
Mizane Staffing, Inc
12.2023 - Current
- Typing correspondence, Filing, Faxing, Copying, Phones
- Setup testing for applicants, complied all required applications and documents, general office duties
- Organized and Maintained file system
- Input of payroll hours in preparation for submission to outside payroll service
- Setup appointments with applicants and clients
Game Master
Amazing Escape
01.2023 - 10.2023
- Greet customers, confirm or complete their booking, and ensure they are ready for their game.
- Carry out the pre-game briefing, following the game-specific script and ensuring that all key points are covered from the game-specific checklist.
- Fully supervise the game from beginning to end, either remotely using CCTV and a typed or spoken clueing system, or in person as an in-game character.
- Complete the game experience in a friendly and upbeat manner, taking a team photo, distributing cards, inviting return and escorting out.
- Resetting the game room, double checking that it is ready for the next game and completing Facebook posts.
- . Cover reception and deal with any face-to-face or telephone bookings or enquiries between games and assist in the daily opening-up and closing-down of the site.
Cashier
Burlington Coat Factory
08.2022 - 01.2023
- Deliver excellent customer service with a positive, professional attitude
- Accurately and efficiently ring on register
- Process layaways, returns, and exchanges
Cashier
McDonald's
06.2021 - 01.2022
- Inputting customer orders into the store POS system
- Making correct change and following store policies on coupons and gift cards
- Greeting customers and making them feel welcome as they enter the store
- Communicating customer complaints directly to management and attempt to resolve them
- Keeping your designated work area clean at all times
Education
Associate of Arts - Graphic Design
Middlesex County College
Edison, NJ05.2025
High School Diploma -
South Plainfield High School
South Plainfield, NJ06.2023
Skills
- Problem-solving abilities
- Critical Thinking
- Meeting deadlines
- Inventory Management
Certification
CPR Certified
Timeline
Administrative Assistant (Per Diem)
Mizane Staffing, Inc
12.2023 - Current
Game Master
Amazing Escape
01.2023 - 10.2023
Cashier
Burlington Coat Factory
08.2022 - 01.2023
Cashier
McDonald's
06.2021 - 01.2022
Associate of Arts - Graphic Design
Middlesex County College
High School Diploma -
South Plainfield High School
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