Nailah Shabazz
Chapel Hill,NC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support.
Overview
5
5
years of professional experience
Work History
Patient Service Representative
Central Carolina Foot And Ankle
Durham , NC
06.2023 - Current
- Scheduled patient appointments and procedures.
- Documented and managed patient information in computer system.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Performed administrative duties such as filing, faxing, photocopying.
OFFICE ADMINISTRATIVE ASSISTANT
Aerotek
03.2022 - 02.2023
- Supported office staff and operational requirements with administrative tasks such as scanning, faxing, and email correspondence.
INSURANCE VERIFICATION SPECIALIST
Ciox Health
06.2021 - 09.2021
- Call doctor offices/hospitals/clinics to verify patient and providers demographic information
- Schedule medical records (chart retrievals) through Ciox information system.
REIMBURSMENT SPECALIST
11.2020 - 01.2021
- Updated patient information using various records and files to maintain document compliance
- Reviewed provider coding information to report services and verify correctness
- Processing reimbursement claims
- Monitored and update claims status in claims processing system.
CASHIER
The Children's Place
11.2018 - 07.2019
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register for cash, check, and credit card transactions
- Helped customers complete purchases, locate items, and join reward programs
- Stocked, tagged and organized merchandise in the store.
CUSTOMER SERVICE REPRESENTATIVE
Conduent
- Enroll new patients with Humana medical insurance
- Resolved concerns with insurance inquiries to help with retention and drive sales
- Documented and detailed calls and complaints using call center's CRM database.
Education
High School Diploma -
Cary High School
06.2018
Skills
- Scheduling and Calendar Management
- Customer/Client Relation
- Adminstration Support
- Phone Etiquette
Customer Service Advocate
Nailah Shabazz, Chapel Hill, NC, (984)-268-8824, nailah.shabazz24@gmail.com
Timeline
Patient Service Representative
Central Carolina Foot And Ankle
06.2023 - Current
OFFICE ADMINISTRATIVE ASSISTANT
Aerotek
03.2022 - 02.2023
INSURANCE VERIFICATION SPECIALIST
Ciox Health
06.2021 - 09.2021
REIMBURSMENT SPECALIST
11.2020 - 01.2021
CASHIER
The Children's Place
11.2018 - 07.2019
CUSTOMER SERVICE REPRESENTATIVE
Conduent
High School Diploma -
Cary High School
Similar Profiles
Erick McDillErick McDill
Medical Assistant Student at Foot and Ankle Of Central OhioMedical Assistant Student at Foot and Ankle Of Central Ohio
Blanca AnguianoBlanca Anguiano
Front Desk Receptionist at Central Valley Foot And AnkleFront Desk Receptionist at Central Valley Foot And Ankle
Valerie RodriguezValerie Rodriguez
Medical Assistant at Seaside Foot and AnkleMedical Assistant at Seaside Foot and Ankle