Nailha Smith
Kredit Koncepts
Bronx,,NY
6
years of professional experience
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Work History
Administrative Assistant
2 Years 1 Month- Managed scheduling and coordinated meetings for executives, enhancing team communication.
- Streamlined office operations by implementing new administrative procedures and protocols.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Intern
2 Months- Assisted with event setup, ensuring all equipment met safety standards and operational requirements.
- Collaborated with team members to streamline workflow for game day operations.
- Monitored inventory levels, coordinating with suppliers for timely replenishment of essential supplies.
- Supported guest services by addressing inquiries and resolving issues efficiently during events.
Community Service Volunteer
3 Years 1 Month- Managed food drives that collected nutritious meals for those facing food insecurity within the community.
- Offered tutoring services to students struggling academically, helping them improve their performance in school.
- Facilitated mentorship programs connecting women with community resources and support networks.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
Bachelor of Science - Molecular Biology
Skills
Microsoft Office Suite
Customer Service and Client Relations
Database Management
Document Coordination
Appointment Coordination
Problem Solving & Multitasking
Inventory Tracking
Timeline
Intern
Yankee Stadium
03.2023 - 05.2023Read More
Administrative Assistant
Kredit Koncepts
01.2023 - 02.2025Read More
Community Service Volunteer
Women's Mentoring Network
07.2019 - 08.2022Read More
University of Pittsburgh
Bachelor of Science from Molecular Biology
Read More