
Dynamic Medical Assistant with proven expertise at New Mexico Center for Pain and Wellness, excelling in phlebotomy and laboratory specimen collection. Recognized for enhancing patient communication and streamlining appointment scheduling, ensuring compliance with HIPAA regulations. Committed to delivering exceptional patient care and supporting clinical teams effectively.
• Perform phlebotomy and collect laboratory specimens with accuracy and adherence to safety
protocols.
• Obtain and document vital signs and patient intake information.
• Start and discontinue IVs; prepare and draw up injections for provider administration.
• Assist with medical scribing by documenting patient encounters and updating electronic health
records.
• Support clinical procedures and maintain readiness of exam rooms and equipment.
• Assisted in patient intake and data entry utilizing electronic health record systems.
• Handled administrative tasks such as answering phone calls, scheduling appointments, and
managing insurance claims.
• Supported clinical staff with preparation of examination rooms and necessary medical equipment.
• Facilitated communication between patients and healthcare providers.
• Assisted with placing referrals to PT/OT and imaging, such as MRI and X-ray.
• Built strong relationships with patients through effective communication.
Assisted healthcare professionals with patient intake and medical history documentation.
• Prepared exam rooms and ensured availability of supplies.
• Supported patients in understanding treatment plans and medication instructions.
• Administered basic clinical tasks including vital signs and specimen collection.
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge