Naima Carroll
Killeen,TX
Summary
Assisted teams in achieving project goals through effective communication and collaboration. Supported community initiatives by volunteering for church and neighborhood watch programs. Tutored students of various ages in academic subjects to enhance their understanding and performance.
Overview
4
4
years of professional experience
Work History
Host/To-Go
Texas Roadhouse Restaurant
01.2023 - 01.2026
- Welcomed guests, ensuring a positive first impression and smooth arrival experience.
- Managed waitlists efficiently, optimizing guest seating and minimizing wait times.
- Coordinated with servers to communicate guest needs, enhancing overall service flow.
- Assisted in maintaining accurate reservation systems, improving table turnover rates.
Crew Member/Cook
McDonald's
06.2024 - 12.2025
- Took customer orders accurately and provided friendly service, prepared food and beverages following safety, operated cash register and payments, maintained cleanliness of the dining area, kitchen, and workstations, worked as part of a team in a fast-paced environment, followed food safety rules, and hygiene procedures.
Crew Member Shift Manager
Jack-in-the-Box
05.2022 - 10.2024
- Supervised crew members to ensure adherence to operational standards and customer service excellence.
- Trained new staff on food safety protocols and efficient service practices, enhancing team performance.
- Implemented inventory management practices to reduce waste and optimize stock levels during peak hours.
- Coordinated shift schedules to maximize coverage, improving workflow and minimizing delays in service delivery.
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
Special Needs Babysitter
Babysitter, Little Angel Day Care Center
08.2021 - 12.2023
- Provided personalized care for children with special needs, ensuring safety and comfort.
- Developed and implemented engaging activities tailored to individual developmental goals.
- Collaborated with parents and staff to communicate progress and address concerns effectively.
- Monitored behavioral patterns, documenting changes to inform care strategies.
- Advocated for children's needs, ensuring access to appropriate resources and support services.
- Educated siblings on how to interact positively with their special needs brother or sister, fostering inclusive family dynamics.
Education
HighSchool - Math
Chaparral
Killeen, TX05.2025
Skills
- Oversaw customer service initiatives to elevate guest experiences Led food service teams to optimize operational efficiency Cultivated bilingual communication skills to engage diverse clientele
Languages
English, Spanish, Afrikaans
Timeline
Crew Member/Cook
McDonald's
06.2024 - 12.2025
Host/To-Go
Texas Roadhouse Restaurant
01.2023 - 01.2026
Crew Member Shift Manager
Jack-in-the-Box
05.2022 - 10.2024
Special Needs Babysitter
Babysitter, Little Angel Day Care Center
08.2021 - 12.2023
HighSchool - Math
Chaparral