Naima Plakas
Gaithersburg,MD
Summary
very cheerful, with background in restaurant and hospitality, abilities to multi-task, work well with others, resolve conflicts and direct people through problem solving. Very skilled at handling reservations, managing phones, and can work well with handling tasks on a computer or PCOS.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Longhorn Steakhouse
Germantown, Maryland
01.2024 - Current
- Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered telephone to provide dining information and take reservations.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
High School Diploma -
Northwest Highschool
Germantown, MD06-2025
Skills
- High-volume phone answering
- Supply restocking
- Shift coordination
- Reservations coordination
- Table assignment accuracy
- Handling complaints
- Table bussing
Timeline
Restaurant Hostess
Longhorn Steakhouse
01.2024 - Current
High School Diploma -
Northwest Highschool
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