Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madissen Wadge

Branchburg Township

Summary

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive experience.

Along with an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Pluckemin Inn
09.2023 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.

Catering Delivery Driver

Catering Solutions
06.2024 - 08.2024
  • Streamlined delivery routes using GPS navigation systems, optimizing efficiency and minimizing delays.
  • Enhanced customer satisfaction by ensuring timely delivery of catering orders to various events and venues.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Successfully avoided time delivery delays by carefully planning best routes.

Art Specialist

Jewish Community Center
06.2021 - 08.2023
  • Improved student participation in art activities by providing a welcoming environment for creative expression.
  • Contributed to a positive learning atmosphere by maintaining an organized and well-equipped studio space.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Implemented positive reinforcement techniques to encourage desired behavior from campers both individually and within group settings.

Education

Raritan Valley Community College
Somerville, NJ

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Cleanliness and hygiene
  • Scheduling
  • Supply restocking
  • Front-of-house display creation
  • High-volume phone answering
  • Phone etiquette
  • Cleaning and sanitation
  • Detail-oriented

Timeline

Catering Delivery Driver

Catering Solutions
06.2024 - 08.2024

Restaurant Hostess

Pluckemin Inn
09.2023 - Current

Art Specialist

Jewish Community Center
06.2021 - 08.2023

Raritan Valley Community College

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Madissen Wadge