Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Naimah Cureton

Naimah Cureton

Wimama,FL

Summary

Skilled Customer Service Associate with experience in exceptional customer service and resolving issues efficiently. Proficient in stock replenishment, refunds and exchanges, and store maintenance. Possesses excellent communication and multitasking abilities, and consistently demonstrates reliability and professionalism. Adept at hospitality and accommodation, and committed to delivering customer service excellence.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Circle K
04.2025 - 03.2026
  • Resolved customer inquiries promptly, enhancing satisfaction and loyalty.
  • Processed transactions efficiently, ensuring accuracy and minimizing errors.
  • Assisted in training new staff on customer service protocols and best practices.
  • Implemented feedback mechanisms to improve service delivery and customer experience.
  • Greeting customers and providing friendly, efficient service.
  • Ensuring the store remains customer-ready by keeping the area clean and organized.

Customer Service Associate

Walgreens
10.2022 - 10.2023
  • Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
  • Assisted customers with product selection, order entry, and payment processing.
  • Assisted with training new employees on the company's procedures for handling customer inquiries.
  • Build sustainable customer relationships of trust through open and interactive communication.

Camp Counselor

Oak Crest day camp
06.2022 - 08.2022
  • Utilized patience and understanding when dealing with challenging behavior from campers.
  • Showed leadership skills by motivating campers to participate in team building activities.
  • Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
  • Managed multiple tasks simultaneously while supervising large groups of children.
  • Adapted quickly to changing schedules and expectations while working as part of a team.

Education

High School Diploma -

Hunterdon Central Regional Highschool
Flemington, New Jersey
06-2024

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Circle K
04.2025 - 03.2026

Customer Service Associate

Walgreens
10.2022 - 10.2023

Camp Counselor

Oak Crest day camp
06.2022 - 08.2022

High School Diploma -

Hunterdon Central Regional Highschool
Naimah Cureton