Naiomi Ruiz
Killeen,TX
Summary
Dedicated professional with strong customer service skills and a proven work ethic. Experienced in processing transactions and providing exceptional care in healthcare settings. Committed to enhancing client experiences through empathy and attention to detail.
Compassionate caregiver with a background in customer service and healthcare. Skilled in patient care, communication, and problem-solving. Adept at fostering positive relationships with clients and families, ensuring high-quality support and education regarding health management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Cashier
Killeen Nutritional Center
Killeen, TX
08.2025 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Maintained organized cash register area to enhance operational efficiency.
- Assisted customers with product inquiries, ensuring positive shopping experiences.
- Handled cash and electronic payments, adhering to company policies and procedures.
CNA
American Hearts Care
Philadelphia, PA
01.2022 - 05.2024
- Administered direct patient care, including assistance with daily living activities and personal hygiene.
- Monitored vital signs and reported changes in patient conditions to nursing staff.
- Assisted in the development and implementation of individualized care plans for patients.
- Educated patients and families on health management and post-discharge care protocols.
Phlebotomist
Ainstein Health Center
Philadelphia, PA
09.2007 - 09.2009
- Collected blood samples following strict safety protocols and infection control measures.
- Prepared specimens for laboratory analysis, ensuring accurate labeling and documentation.
- Assisted patients in understanding procedures, addressing concerns with empathy and professionalism.
- Maintained inventory of supplies, restocking as necessary to ensure uninterrupted service delivery.
Education
High School Diploma -
ST. Boniface
Philadelphia, PA06-1996
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
Medical Assistant certificate /Star Technical Instatute
CNA Certificate/ Clinical Pathways
Languages
English
Professional Working
French
Timeline
Cashier
Killeen Nutritional Center
08.2025 - Current
CNA
American Hearts Care
01.2022 - 05.2024
Phlebotomist
Ainstein Health Center
09.2007 - 09.2009
High School Diploma -
ST. Boniface