Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Naiomy Mezu

Elizabeth,New Jersey

Summary

Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Diligent customer service professional accustomed to working independently and collaboratively in direct response to customer care and support requirements. Communicates well with others and maintains accurate records. Decisive problem solver with enthusiastic attitude and desire to please consumers.

Overview

2
2
years of professional experience

Work History

Sales Representative

La Fitness
2025.01 - Current

Executed sales strategy to sell gym memberships.

  • Sold gym memberships by effectively communicating benefits and addressing customer needs.

Executive Customer Representative

FlyNYON
2024.08 - Current
  • Embodied company mission and values through honesty, integrity and high-quality performance
  • Went above and beyond customer expectations for exceptional shopping experience
  • Explained current sales, promotions and other brand initiatives to gain customer loyalty
  • Collaborated with store team to meet periodic sales goals
  • Welcomed customers and offered quick assistance to handle diverse needs

Sales Associate

Pottery Barn Outlet
2022.11 - 2024.08
  • Supported cashiers and customers to locate products, confirm prices, and replenish stock
  • Embodied company mission and values through honesty, integrity and high-quality performance
  • Used POS system to scan customer purchases, calculate prices and process transactions
  • Went above and beyond customer expectations for exceptional shopping experience
  • Assisted with store recovery to maintain clean and organized sales floor throughout shift
  • Completed merchandise floor set according to visual standards and directives
  • Recommended products to match customer budget and preferences
  • Collaborated with store team to meet periodic sales goals
  • Helped customers quickly navigate store and locate items
  • Welcomed customers and offered quick assistance to handle diverse needs
  • Maintained knowledge of current and future promotions to inform customer purchasing decisions

Education

Associate of Arts - Business Administration And Management

Union County College
Cranford, NJ

Skills

  • Client relations
  • Profit and revenue-generating strategies
  • Pricing strategy
  • Analytical problem solver
  • Appointment scheduling
  • Customer order management
  • Customer relationship management
  • Sales coordination
  • Self motivation
  • Adaptability and flexibility
  • Digital sales
  • Social media savvy

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Representative

La Fitness
2025.01 - Current

Executive Customer Representative

FlyNYON
2024.08 - Current

Sales Associate

Pottery Barn Outlet
2022.11 - 2024.08

Associate of Arts - Business Administration And Management

Union County College
Naiomy Mezu