Naira Davtyan
Los Angeles,CA
Summary
Web Developer with a strong foundation in both front-end and back-end frameworks. Demonstrated expertise in designing and implementing scalable web applications while prioritizing collaboration within team environments. Recognized for adaptability and consistently meeting deadlines by leveraging skills in JavaScript, HTML, CSS, and various backend technologies.
Consulting Professional with a proven ability to deliver effective business solutions. Skilled in strategic planning, data analysis, and process optimization. Known for promoting teamwork and successfully adapting to changing project demands. Offers extensive experience in client relations, problem-solving, and delivering measurable outcomes.
Overview
10
10
years of professional experience
Work History
Client Relationship Consultant
U.S. Bank / MUFG Union Bank
02.2022 - Current
- Analyze financial standing of loan applicants with in depth review of credit, property and income to determine eligibility of the applicant.
- Tracked and managed new leads and followed up on referral business.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Responsible for following all bank operational and security policies and procedures, including compliance and privacy policies and
procedures to maintain customer confidentiality. - Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Relationship Manager
Bank of America
02.2018 - 01.2022
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Customer Service Representative
Bank of America
03.2017 - 01.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Balanced cash drawers, handled teller transactions, ATM refills and completed reports.
- Efficiently processed 25+ customer transactions per hour with extreme attention to detail
Sales Associate
Macy's
03.2015 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Certificate - Full-Stack Web Development
University of California, Berkeley
Berkeley, CA01-2025
Bachelor of Science - Business Administration
California State University Northridge
Northridge01-2019
Associate of Arts - Economics
Los Angeles Valley College
Van Nuys, CA01-2017
Skills
- Problem-solving
- Attention to detail
- Reactjs proficiency
- Expressjs familiarity
- Front-end frameworks
- JavaScript expertise
- API integration
- Front-end skills: HTML, CSS
- Back-end and database skills
- Nodejs knowledge
- RESTful apis
- NoSQL databases
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Russian
Full Professional
Timeline
Client Relationship Consultant
U.S. Bank / MUFG Union Bank
02.2022 - Current
Relationship Manager
Bank of America
02.2018 - 01.2022
Customer Service Representative
Bank of America
03.2017 - 01.2018
Sales Associate
Macy's
03.2015 - 11.2017
Certificate - Full-Stack Web Development
University of California, Berkeley
Bachelor of Science - Business Administration
California State University Northridge
Associate of Arts - Economics
Los Angeles Valley College
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