Naira Grigoryan
Glendale,CA
Summary
Proven Sales Associate with a track record of exceeding sales targets at Stradivarius by leveraging exceptional customer service and sales expertise. Skilled in teamwork and collaboration, adept at creating compelling visual merchandising displays. Demonstrates a strong work ethic and problem-solving skills, significantly enhancing team productivity and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Sales Associate
Little Paris
08.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Stradivarius
01.2019 - 03.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Self Employed
Sona Design
09.2006 - 03.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor of Arts - Music
Arno Babajanyan
Yerevan, Armenia 06.2005
Skills
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Flexible Schedule
Cash Register Operation
Client Service
Sales expertise
Retail Store Operations
Languages
English
Native or Bilingual
Armenian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Sales Associate
Little Paris
08.2022 - Current
Sales Associate
Stradivarius
01.2019 - 03.2022
Self Employed
Sona Design
09.2006 - 03.2018
Bachelor of Arts - Music
Arno Babajanyan
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