Nairette Francisco
Cleveland
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
10
10
years of professional experience
Work History
Store Manager
William Gutierrez
Beachwood
01.2021 - Current
- Managed daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on customer service techniques and product knowledge.
- Oversaw inventory management, including stock levels and product ordering processes.
- Sales forecasting
Bookkeeper
Evelyn Diaz
Rockaway Park
09.2016 - 10.2017
- Managed daily accounts payable and receivable transactions for smooth financial operations.
- Reconciled bank statements to ensure accurate financial records and reporting.
- Prepared monthly financial statements to support management decision-making processes.
Education
Lincoln West High School
Cleveland, OHSkills
- Inventory management
- Customer service
- Staff training
- Sales forecasting
- Bilingual communication
- Fast learner
- Problem solver
Timeline
Store Manager
William Gutierrez
01.2021 - Current
Bookkeeper
Evelyn Diaz
09.2016 - 10.2017
Lincoln West High School