NAISHA CANO
Melbourne
Summary
Accomplished Retail Manager adept at elevating sales and customer satisfaction in fast-paced settings. Spearheaded the launch of a new location, increasing sales significantly through targeted promotional strategies and effective team leadership. Bilingual in Portuguese and Spanish, dedicated to enhancing operational efficiency and customer experience.
Overview
7
7
years of professional experience
Work History
Store Manager
Air & Anchor
Cranston, RI / Viera, FL
06.2023 - Current
- Relocated to open and manage a new retail location.
- Lead daily operations, drive sales performance, and oversee jewelry production.
- Manage team training, scheduling, inventory, and customer experience.
- Implemented promotional strategies to enhance product visibility and store appeal.
Key Holder
Theory
Wrentham
01.2023 - 06.2023
- Supported daily store operations and coached team to achieve sales goals and optimize floor execution.
- Assisted in inventory management and organized stockroom layout to improve accessibility.
- Implemented visual merchandising standards to elevate product presentation and attract customers.
Freelance Skin Specialist
Skin Inc.
Braintree
04.2019 - 03.2023
- Managed client consultations to assess skincare needs and preferences.
- Conducted in-depth product demonstrations to enhance customer understanding and engagement.
- Trained new team members on product application techniques and customer service standards.
Assistant Store Manager
Intimissimi
Braintree
04.2021 - 01.2023
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted in managing daily store operations and team performance.
- Ensured compliance with visual merchandising standards and brand guidelines.
Education
Associate of Arts -
Community College of Rhode Island
Lincoln, RI01-2014
Skills
- Inventory management
- Store operations
- Sales forecasting
- Promotional strategy
- Visual merchandising
- Team leadership
- Customer service
Languages
Portuguese
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Manager
Air & Anchor
06.2023 - Current
Key Holder
Theory
01.2023 - 06.2023
Assistant Store Manager
Intimissimi
04.2021 - 01.2023
Freelance Skin Specialist
Skin Inc.
04.2019 - 03.2023
Associate of Arts -
Community College of Rhode Island