Naja Arthur
Richmond,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
QA Specialist
Virginia Department Of Health
Richmond, VA
11.2020 - Current
- Implemented process improvements to increase productivity in quality assurance operations.
- Reported problems and concerns to management.
- Ran data reports in VEDSS to fix outstanding errors in order to maintain smooth work flows
- Provided feedback and support during training for new VEDSS users
- Established correspondence with OOS HDs to maintain up to date POCs
- Assisted OOJ coordinator with the entry and retention of interstate reports
- Assisted with the sorting and distribution of mail
- Managed investigations with incorrect jurisdictions, making sure they were reassigned for both in state and out of state cases
- Assisted with the creation of trainings and in workflow development
Data Entry Technician
Virginia Department Of Health
Richmond, VA
04.2018 - 11.2020
- Organized, sorted and checked medical data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Added documents to file records and created new records to support filing needs.
- Used Maven to enter over 16 medical labs over 1 hour, maintaining 97% accuracy.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Obtained scanned records and uploaded into database.
- Reviewed charts and flagged incomplete or inaccurate information.
- Created new physical and computer-based files.
- Adhered to all facility, company and legal guidelines.
- Sorted materials and filed according to guidelines.
- Received and routed medical records.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Inshop
Jimmy John's
Richmond, VA
05.2016 - 04.2018
- Operated cash register for cash, check and credit card transactions.
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA12.2018
Skills
- HIPAA compliance
- Data interpretation
- Attention to detail
- File and records management
- Dependable and Responsible
- Training development
- Active listening
Timeline
QA Specialist
Virginia Department Of Health
11.2020 - Current
Data Entry Technician
Virginia Department Of Health
04.2018 - 11.2020
Inshop
Jimmy John's
05.2016 - 04.2018
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Similar Profiles
Kelvonna TurnerKelvonna Turner
Mental Health and Developmental Services Intern at Virginia Department of HealthMental Health and Developmental Services Intern at Virginia Department of Health
Anthony ThaxtonAnthony Thaxton
Program Support Tech at Virginia Department of HealthProgram Support Tech at Virginia Department of Health
MERIDITH MOHONJAMERIDITH MOHONJA
Project Manager | Program Specialist at Virginia Department of HealthProject Manager | Program Specialist at Virginia Department of Health
Keith RevisKeith Revis
Hearing Follow up Specialist - EHDI Program at Virginia Department of HealthHearing Follow up Specialist - EHDI Program at Virginia Department of Health
JASMINE MOSLEY, MHA, PMPJASMINE MOSLEY, MHA, PMP
Senior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy HealthSenior Project Manager (Strategic Integration & Operations) at Bon Secours Mercy Health