Summary
Overview
Work History
Education
Skills
Timeline
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Naja Bryant

Saint Louis ,Missouri

Summary

Detail-oriented professional experienced in patient admissions and registration process, patient registration, insurance verification, and data management. Utilizes strong interpersonal skills to provide exceptional patient support and streamline admission processes. Knowledge of healthcare systems and compliance.

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Missouri Baptist Medical Center
Saint Louis, Missouri
10.2021 - Current
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
  • Improved patient satisfaction by efficiently managing registration and intake processes.
  • Provided excellent customer service to patients and medical staff.
  • Answered incoming calls, scheduled appointments and filed medical records.

Patient Access Representative

Mercy South Hospital
Saint Louis, Missouri
12.2019 - 10.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma

Normandy High School
Saint Louis, Missouri
05.2020

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Patient check-in
  • Multitasking
  • Microsoft
  • Excel
  • Word
  • Medical insurance billing
  • Patient contact
  • Patient confidentiality

Timeline

Patient Access Representative

Missouri Baptist Medical Center
10.2021 - Current

Patient Access Representative

Mercy South Hospital
12.2019 - 10.2021

High School Diploma

Normandy High School

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Naja Bryant