Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Naja Whitehead

Plymouth,Minnesota

Summary

Dynamic sales and customer service professional with a proven track record of driving revenue growth, including a 45% increase in net sales at Enterprise Mobility. Proficient in CRM software and strategic communication, excelling in account management and sales initiatives. Skilled in problem-solving and delivering exceptional customer experiences to drive business success.

Overview

4
4
years of professional experience

Work History

Sales Management Trainee

Enterprise Mobility
03.2024 - Current
  • Exceeded sales targets by consistently delivering high-quality service and personalized product recommendations, contributing to an average of a 45% increase in net sales.
  • Resolved complex issues for high-profile customers, ensuring continued satisfaction and long-term relationships.
  • Trained and mentored new team members, enhancing team productivity and alignment with company policies.
  • Conducted regular business reviews with clients to understand their needs and align products and services accordingly.

Leasing Agent

Campbell Properties LLC
09.2023 - 03.2024
  • Conducted property showings, addressed tenant inquiries, and closed contracts efficiently.
  • Handled tenant communications, resolving disputes, and addressing maintenance requests promptly.
  • Enhanced property appeal through pre- and post-move-in inspections, and coordination with maintenance teams.

Customer Service Representative II

Gate City Bank
07.2022 - 07.2023
  • Promoted to CSR II within six months for exceeding performance benchmarks.
  • Delivered exceptional service by understanding customer needs, and recommending tailored financial solutions.
  • Supported compliance initiatives by staying current with emerging regulations.

Business Management/Development Intern

Elevation Wholeness LLC
08.2021 - 05.2023
  • Developed strategic sales initiatives to ensure successful product launches.
  • Conducted market research to align sales techniques with industry trends.
  • Produced detailed reports for upper management, aiding strategic decision-making.

Education

Bachelor of Arts - Business Studies & Communication

University of Jamestown
Jamestown, ND
05.2023

Skills

  • Account management
  • Sales strategies
  • CRM software proficiency
  • Customer relations and services
  • Effective communication

Timeline

Sales Management Trainee

Enterprise Mobility
03.2024 - Current

Leasing Agent

Campbell Properties LLC
09.2023 - 03.2024

Customer Service Representative II

Gate City Bank
07.2022 - 07.2023

Business Management/Development Intern

Elevation Wholeness LLC
08.2021 - 05.2023

Bachelor of Arts - Business Studies & Communication

University of Jamestown

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Naja Whitehead