Najalie Encarnacion
Summary
Skilled Certified Medical Assistant with a proven track record at Med Tech, LLC, enhancing patient flow and care through expert management of medical documentation and efficient patient scheduling. Adept in HIPAA compliance and possessing strong problem-solving abilities, I significantly improve clinic operations and patient satisfaction. Fluent in Spanish, I excel in multicultural communication, fostering trust and inclusivity. I am a
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes. Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Med Tech, LLC
09.2024 - Current
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
Medical Assistant
Medical Practice Management
08.2022 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Completed EKGs and other tests based on patient presentation in office.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Associate of Science - Medical Assistant
Lincoln Tech
New Britain, CT05-2022
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Sterilization techniques
- Medical billing and coding
- Multitasking and organization
- Vital signs monitoring
- Medical terminology knowledge
- Phlebotomy
- CPR
- Fluent in spanish
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- EKG Technician Certification (CET) - National Healthcareer Association (NHA).
- Certified Billing and Coding Specialist (CBCS) - National Healthcare Association (NHA).
- Home Health Aide (HHA) Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Med Tech, LLC
09.2024 - Current
Medical Assistant
Medical Practice Management
08.2022 - 09.2024
Associate of Science - Medical Assistant
Lincoln Tech
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