Najat Iysa
Richmond,VA
Summary
Adept Medical Assistant with a robust background in patient care coordination and electronic health records management, honed at VCU Health. Skilled in HIPAA compliance and fostering patient-focused environments. Demonstrated ability to enhance patient understanding of treatment plans, ensuring high levels of satisfaction and care quality. Fluent in Arabic and Fur, bringing valuable communication skills to diverse patient populations.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
VCU Health
04.2023 - Current
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
Amazon Ambassadors
Amazon
09.2020 - 08.2023
- Organized events and activities to promote brand initiatives and encourage audience participation.
- Managed social media platforms to promote brand initiatives and engage with audience effectively.
- Fostered partnerships with local organizations to amplify brand presence and community involvement.
- Conducted market research to identify trends and inform outreach strategies for targeted campaigns.
Customer Service Cashier
H&M Store
10.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Associate of Applied Science - General Studies
J. Sargeant Reynolds Community College
Richmond, VAHigh School Diploma -
J.r Tucker High School
Richmond VA06-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Fluent in Arabic
- Fluent in Fur
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- First Aid Certification
Languages
Arabic
Native or Bilingual
Timeline
Medical Assistant
VCU Health
04.2023 - Current
Customer Service Cashier
H&M Store
10.2021 - 03.2022
Amazon Ambassadors
Amazon
09.2020 - 08.2023
- Basic Life Support (BLS) - American Heart Association.
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- First Aid Certification
Associate of Applied Science - General Studies
J. Sargeant Reynolds Community College
High School Diploma -
J.r Tucker High School
Similar Profiles
Sara WhitleySara Whitley
Registered Nurse, Emergency Department at VCU HealthRegistered Nurse, Emergency Department at VCU Health
Cameron MattexCameron Mattex
Unit Secretary at VCU HealthUnit Secretary at VCU Health
Jamie FrancisJamie Francis
Patient Transport Tech 2 at VCU HealthPatient Transport Tech 2 at VCU Health