Na’Je Brown
Baton Rouge,LA
Summary
Adept at enhancing customer satisfaction and streamlining operations, my tenure at Amazon Robotics showcased my ability to resolve complex issues and foster stakeholder relationships. Leveraging skills in time management and dispute resolution, I boosted engagement and efficiency across roles, demonstrating a keen eye for detail and a commitment to continuous improvement.
Overview
6
6
years of professional experience
Work History
Amazon Associate
Amazon Robotics
09.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Team Lead Sales Associate
White Water
04.2024 - 09.2024
- Mentored junior sales associates, resulting in their rapid progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Established a culture of continuous learning by encouraging feedback from peers on ways to improve personal selling skills or overall team dynamics.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
Crew Member
Raising Cane's Restaurants
07.2023 - 11.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
The T Suite
01.2019 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Belaire Magnet High
Baton Rouge, LA05.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Dispute Resolution
- Creative Thinking
- Artistic Skills
- Interpersonal Skills
- Type or edit your skills here
Timeline
Amazon Associate
Amazon Robotics
09.2024 - Current
Team Lead Sales Associate
White Water
04.2024 - 09.2024
Crew Member
Raising Cane's Restaurants
07.2023 - 11.2023
Sales Associate
The T Suite
01.2019 - 08.2019
Belaire Magnet High
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