Summary
Overview
Work History
Education
Skills
Timeline
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Towanda Broom

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

24
24
years of professional experience

Work History

Home Health Aide

Private Care
11.2020 - Current
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.

Housekeeper

Angel Seekers
06.2012 - 06.2014
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Hair Stylist

Bessie's Salon
01.2004 - 12.2006
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

Healthcare Aide

InHomeCare
03.2004 - 03.2006
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.

Food Service Worker

SUBWAY®Restaurants
03.2003 - 03.2004
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Streamlined food preparation processes for increased efficiency and reduced waste.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Commercial Cleaner

Fields Janitorial Services
11.1999 - 06.2002
  • Enhanced client satisfaction by consistently delivering high-quality cleaning services and promptly addressing concerns.
  • Reduced customer complaints by thoroughly training new team members on commercial cleaning best practices and safety guidelines.
  • Streamlined daily tasks for increased efficiency by implementing a systematic approach to routine cleaning procedures.

Retail Sales Associate

Krispy Kreme Donuts
07.2001 - 01.2002
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Education

High School Diploma -

Kettering High School
Detroit, MI
06.1993

Skills

  • Meal Preparation
  • Behavioral Management
  • Client Documentation
  • Care Plan Assessment
  • Housekeeping
  • Guest Relations
  • Cleaning Techniques

Timeline

Home Health Aide

Private Care
11.2020 - Current

Housekeeper

Angel Seekers
06.2012 - 06.2014

Healthcare Aide

InHomeCare
03.2004 - 03.2006

Hair Stylist

Bessie's Salon
01.2004 - 12.2006

Food Service Worker

SUBWAY®Restaurants
03.2003 - 03.2004

Retail Sales Associate

Krispy Kreme Donuts
07.2001 - 01.2002

Commercial Cleaner

Fields Janitorial Services
11.1999 - 06.2002

High School Diploma -

Kettering High School

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Towanda Broom