Najeh Lacy
Minneapolis
Summary
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Overview
5
5
years of professional experience
Work History
Parts Specialist
Oreily's Auto Parts
Coon Rapids, MN
05.2022 - Current
- Sourced parts from suppliers for customer orders, improving service delivery timelines.
- Increased add-on sales by suggesting complementary products aligned with customer needs.
- Negotiated supplier prices, securing favorable purchasing deals that benefited overall cost management.
- Liaised with other departments to ensure a seamless service experience for customers.
- Processed sales transactions accurately, using cash registers and point-of-sale systems.
- Tracked warranty information and handled returns and exchanges according to company policies.
- Categorized and stored incoming shipments in designated areas for easy retrieval.
Door-to-Door Sales Representative
Vivnt
Savannah, GA
12.2024 - 12.2024
- Developed and maintained relationships with potential customers through effective door-to-door engagement.
- Demonstrated product knowledge to educate clients on home security solutions and service benefits.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
- Conducted follow-up visits and calls, ensuring customer satisfaction and fostering long-term loyalty.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Delivery Specialist
Domino's Pizza
Blaine, MN
03.2024 - 08.2024
- Monitored traffic conditions to proactively adjust routes, ensuring timely deliveries.
- Leveraged GPS navigation systems to optimize route efficiency.
- Trained new drivers on company procedures and safety protocols to ensure compliance and safety.
- Performed basic vehicle maintenance tasks to prevent breakdowns and delays.
Crew Member
Culver's Restaurant
Coon Rapids, MN
05.2021 - 12.2021
- Greeted customers, taking food orders and providing menu information to enhance dining experience.
- Cleaned food preparation areas, equipment and work surfaces to ensure compliance with safe and sanitary food-handling practices.
- Ensured uniform and hygiene met company standards.
- Carried out opening and closing procedures to supervisor's standard.
Education
Associate of Arts - Creative Writing
University of St. Thomas
Saint Paul, MN05.2026
Skills
- Product knowledge
- Inventory management
- Technical understanding
- Efficiency and time management
- Client support
- Negotiation
- Relationship building
- Inventory management
- Client care
- Inventory management
Timeline
Door-to-Door Sales Representative
Vivnt
12.2024 - 12.2024
Delivery Specialist
Domino's Pizza
03.2024 - 08.2024
Parts Specialist
Oreily's Auto Parts
05.2022 - Current
Crew Member
Culver's Restaurant
05.2021 - 12.2021
Associate of Arts - Creative Writing
University of St. Thomas