Najma Said
Rochester,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Spectrum
Retail Sales
Rochester, NY
01.2025 - 06.2025
- I worked in sales at Spectrum, mainly selling internet and phone services. Since it was commission onlyI had to stay driven and really connect with customers to meet my goals.It pushed me to be confident, patient, and focused on providing great service while helping people find the best options for their needs
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Cashier
Wegmans Supermarket
Rochester, NY
08.2023 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained a positive and friendly attitude to create a welcoming environment and ensure a smooth checkout experience for all customers
- Assisted customers over the phone regarding store operations, product information and order placement.
Home Care Provider
Famliy care giver
Rochester, NY
12.2022 - 01.2024
- Provided daily support and care for a family member, assisting with medication reminders, personal hygiene, mobility, and companionship. Gained hands-on experience in caregiving, time management, and patience.
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Collaborated closely with families to provide support and guidance.
Front Line Worker
Chipotle
Rochester, NY
07.2022 - 12.2023
- Organized backroom storage areas to maximize space utilization while maintaining safety standards.
- Utilized problem solving skills to troubleshoot issues with register systems or other equipment malfunctions.
- Provided customer service in a fast-paced environment.
Education
Associate - Health Sciences
Monroe Community College
Rochester, NY 08.2024 - 07.2025
Greece Athena High School
Greece, NYSkills
- Customer service
- Sales
- Bilingual
- Problem solving
- Time management
- Communication
- Teamwork
- Relationship building
- Basic care giving
- Interpersonal communication
- Networking
- Public speaking
- Adaptable
- Friendly, positive attitude
Languages
Somali
Full Professional
Swahili
Limited
Arabic
Elementary
References
References available upon request.
Timeline
Spectrum
Retail Sales
01.2025 - 06.2025
Associate - Health Sciences
Monroe Community College
08.2024 - 07.2025
Cashier
Wegmans Supermarket
08.2023 - 07.2024
Home Care Provider
Famliy care giver
12.2022 - 01.2024
Front Line Worker
Chipotle
07.2022 - 12.2023
Greece Athena High School