Najma Stanakzai
Riverside,CA
Summary
Highly organized and efficient professional with experience managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in verbal and written communication, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction while efficiently managing multiple tasks simultaneously.
Overview
2
2
years of professional experience
Work History
Receptionist
Riverside Community College
Riverside, CA
09.2023 - 12.2025
- Answered phone calls, took messages, and routed inquiries to staff, enhancing communication flow.
- Greeted visitors and directed them to departments, ensuring timely assistance.
- Managed appointment scheduling for faculty and student meetings.
- Maintained accurate records to support efficient front desk operations.
English Teacher (Kindergarten – 1st Grade)
Cilgin Yunuslar Anaokulu
- Designed interactive lesson plans that enhanced language skills in young learners.
- Developed engaging lesson plans to foster language skills in young learners.
- Evaluated student progress regularly and delivered targeted feedback for improvement.
- Worked with colleagues to establish a nurturing learning environment for children.
Education
University of California, Riverside
Associate of Arts - Business Administration
California State University, San Bernardino
Riverside, CAOzel Bilge Nesil Anadolu Lisesi -
TurkeySkills
- Customer Service
- Appointment Scheduling
- Lesson Planning
- Team Collaboration
- Time Management
- Data Entry
- Front Desk Operations
- Basic Accounting
- Calm Demeanor
LANGUAGES
English (Professional), Turkish (Native/Bilingual), Hindi (Professional), Dari (Native/Bilingual), Pashto (Full Professional)
Accomplishments
- Dean's Honor List – 3 consecutive semesters
- 4.0 GPA transferring into University of California, Riverside
Timeline
Receptionist
Riverside Community College
09.2023 - 12.2025
English Teacher (Kindergarten – 1st Grade)
Cilgin Yunuslar Anaokulu
University of California, Riverside
Associate of Arts - Business Administration
California State University, San Bernardino