Julie Ann Nakagawa
Learning Trainer
Tinley Park,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
11
11
years of post-secondary education
Work History
Learning Trainer
Amazon
08.2023 - Current
- Coordinated cross-functional training initiatives to promote interdepartmental understanding and collaboration.
- Collaborated with management to develop targeted training programs for improved employee performance.
- Enhanced learning outcomes by implementing interactive and innovative training methods.
Wine Manager Assistant
Prestige Liquors
01.2022 - 07.2023
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Liquor Manager
Malloy's Finest Wine & Spirits
11.2020 - 12.2022
- Coordinated special events such as tastings or themed promotions to drive sales growth and customer engagement.
- Resolved customer issues promptly, fostering a positive shopping experience and building brand loyalty.
- Trained new employees on company policies, liquor laws, and best practices to maintain a high level of staff competence.
Wine Merchant
Fetzer Vineyards
03.2016 - 10.2020
- Negotiated contracts with vendors, securing cost-effective services without compromising quality.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Adapted quickly to changing priorities or unforeseen challenges, demonstrating flexibility and resilience under pressure.
Education
No Degree - Sales And Marketing Education
09.2009 - 10.2016
High School Diploma -
02.2004 - 06.2008
Skills
- Inventory Management
- Cross-Functional Teamwork
- Market Research Analysis
- Quality control measures
- Vendor Negotiations
Timeline
Learning Trainer - Amazon
08.2023 - Current
Wine Manager Assistant - Prestige Liquors
01.2022 - 07.2023
Liquor Manager - Malloy's Finest Wine & Spirits
11.2020 - 12.2022
Wine Merchant - Fetzer Vineyards
03.2016 - 10.2020
Hawaii Community College - No Degree, Sales And Marketing Education
09.2009 - 10.2016
Waiakea High School - High School Diploma,
02.2004 - 06.2008