Professional Summary
Overview
Work History
Education
Skills
Timeline

Nakayla Rockmore

Trinity Metro
Fort Worth,TX
2
years of professional experience

Dynamic professional with a proven track record at Trinity Metro, excelling in customer service and data analysis. Skilled in dispatch software and active listening, I effectively coordinated bus schedules, enhancing service delivery and passenger satisfaction. Committed to optimizing operations and fostering positive customer relations in fast-paced environments.

Work History

Dispatcher

4 Months
Trinity Metro | 02.2026 - Current
  • Coordinated bus schedules and routes to ensure timely service delivery.
  • Monitored real-time operations using dispatch software to optimize resource allocation.
  • Communicated effectively with drivers to address concerns and provide route updates.
  • Assisted in resolving passenger inquiries and complaints to enhance customer satisfaction.
  • Analyzed service performance data to identify trends and recommend enhancements.

Server

1 Year 11 Months
Pappadeaux | 03.2024 - 02.2026
  • Provided exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
  • Collaborated with kitchen staff to streamline food preparation and presentation processes.
  • Assisted in training new servers on menu offerings and service standards.

Dental Assistant

1 Year 10 Months
Navarro Orthodontix - Allentx | 02.2024 - 12.2025
  • Assisted in patient intake and management, ensuring accurate documentation of medical histories.
  • Prepared treatment rooms and sterilized instruments to maintain hygienic standards.
  • Supported orthodontists during procedures by providing necessary instruments and materials efficiently.
  • Educated patients on oral hygiene practices and post-treatment care instructions effectively.

Education

Diploma - Dental Assistant

Concorde Career College | Grand Prairie, TX | 06.2025

High School Diploma

Crosswinds Accelerated High School | Grand Prairie, TX | 02.2024

Business of marketing finance

Skills

Customer service
Data entry
Decision-making
Active listening
Dispatch software
Prioritizing calls
Customer relations

Timeline

Dispatcher

Trinity Metro
02.2026 - CurrentRead More

Server

Pappadeaux
03.2024 - 02.2026Read More

Dental Assistant

Navarro Orthodontix - Allentx
02.2024 - 12.2025Read More

Concorde Career College

Diploma from Dental Assistant
Read More

Crosswinds Accelerated High School

High School Diploma
Read More
Nakayla Rockmore