Naketa Jackson
Peoria,IL
Summary
Seasoned Senior Registrar with two years of expertise managing forms, records and customer relations activities in hospital and doctor office settings. Proficient in communication and knowledgeable in applicable regulations and standards. Customer service focused by working efficiently and assisting individuals with friendly service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registrar
Carle Health Methodist
Peoria, IL
10.2020 - Current
- Ensured compliance with all applicable laws, regulations, standards, and policies related to registrar activities.
- Registered patients for diagnostic appointments, surgeries and medical consultations using electronic health record system.
- Welcomed patients to facility and assisted with registration sign-in process.
- Scanned important documents and insurance cards to include in patient charts.
- Processed cash, debit and credit card payments for services rendered and printed receipts detailing services.
Customer Service Representative
H&r Block
East Peoria, IL
01.2015 - 04.2021
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Collected deposits or payments and arranged for billing.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Housekeeper
Vonachen Services
Peoria, IL
08.2018 - 09.2020
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Sanitized all areas of the hotel lobby and public restrooms.
Education
Vocational Certificate - Prophy And Sealant Dental Assisting
Midwest Technical Institute - East Peoria
East Peoria, IL06-2021
Skills
- Database Administration
- Electronic Medical Record Software
- MEDITECH EHR Software
- Multitasking
- Time Management
- Communication
- Analytical
- Organizational Skills
Certification
- Dental Assistant
Timeline
Registrar
Carle Health Methodist
10.2020 - Current
Housekeeper
Vonachen Services
08.2018 - 09.2020
Customer Service Representative
H&r Block
01.2015 - 04.2021
Vocational Certificate - Prophy And Sealant Dental Assisting
Midwest Technical Institute - East Peoria
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