Nakeyia Smith
Baltimore,MD
Summary
Dynamic Peer Recovery Coach with a proven track record at Keys Development, adept at client advocacy and resource navigation. Skilled in trauma-informed care and active listening, I successfully facilitated group sessions that enhanced peer support and improved client outcomes, fostering a collaborative environment for recovery and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Peer Recovery Coach
Keys Development
Baltimore, MD
12.2025 - Current
- Assisted clients in setting and achieving personal recovery goals through tailored support plans.
- Facilitated group sessions to promote peer support and share coping strategies among participants.
- Developed resource materials to educate clients on recovery processes and available community services.
- Collaborated with multidisciplinary teams to coordinate care and ensure holistic support
- Documented client interactions accurately to maintain comprehensive records of progress and challenges..
- Gathered information about useful resources and helped coordinate referrals.
- Maintained strict adherence to confidentiality standards, protecting clients'' privacy during the recovery process.
- Established trust and rapport with clients, creating a strong foundation for open communication and collaboration throughout the recovery process.
Ramp Agent
Amazon
Glen Burnie, MD
08.2025 - Current
- Loaded and unloaded cargo from aircraft, ensuring timely and accurate processing.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Contributed to a safer work environment by strictly following safety protocols
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Donation Center Attendant
Goodwill Industries Store & Donation Center
Owings Mills, MD
04.2025 - 08.2025
- Assisted customers with donation drop-offs and inquiries, ensuring a positive experience.
- Sorted and categorized donated items for processing and resale, maintaining organization in donation area.
- Maintained cleanliness and safety of donation center, adhering to health and safety standards.
- Collaborated with team members to streamline donation intake processes, enhancing operational efficiency.
Material Handler
The Reserve Network
Stockbridge, GA
09.2024 - 04.2025
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
- Assisted with inventory management by accurately labeling and organizing stock items.
- Followed safety protocols to maintain a secure working environment for all team members.
- Loaded and unloaded trucks, ensuring timely delivery of materials to production lines.
Pipefitter
Precision Pipeline Solutions LLC
Lorton, VA
10.2022 - 01.2024
- Installed and repaired various piping systems in residential and commercial settings.
- Interpreted blueprints and technical drawings to ensure accurate installations.
- Collaborated with team members to maintain safety protocols on job sites.
- Installed and maintained industrial piping fittings, valves, flanges and clamps to complete systems setup.
- Threaded pipes using piping machines.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Promoted a safe work environment by adhering to company safety policies and procedures at all times during pipefitting operations.
Pipefitter
Riggs Distler
Dundalk, MD
02.2019 - 10.2021
- Conducted routine inspections to identify issues and recommend repairs.
- Improved workflow efficiency by implementing best practices in pipe installation processes.
- Coordinated with project managers to ensure timely completion of pipeline projects.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
Education
No Degree - General Studies
Anne Arundel Community College
Arnold, MDGED -
Patuxent Institutions
Jessup, MD11.1999
Skills
- Self-care techniques
- Professional ethics
- Relapse prevention
- Client advocacy
- Resource navigation
- Continuing education
- Boundary setting
- Peer support
- Documentation
- Trauma-informed care
- Teamwork
- Problem-solving
- Time management
- Reliability
- Active listening
- CPR/AED
- Conflict resolution
Certification
OSHA 30, Hazwoper, CCAR , Advocacy Domain for Recovery Coaches, CCAR Ethical Considerations for Recovery Coaches, Trauma-Informed Care Approach Training for Recovery Coaches, & Peer-Led Harm Reduction Training
Timeline
Peer Recovery Coach
Keys Development
12.2025 - Current
Ramp Agent
Amazon
08.2025 - Current
Donation Center Attendant
Goodwill Industries Store & Donation Center
04.2025 - 08.2025
Material Handler
The Reserve Network
09.2024 - 04.2025
Pipefitter
Precision Pipeline Solutions LLC
10.2022 - 01.2024
Pipefitter
Riggs Distler
02.2019 - 10.2021
No Degree - General Studies
Anne Arundel Community College
GED -
Patuxent Institutions