Nakeyla Davis
Union City,CA
Summary
Business-minded professional tackling any job task with gusto and precision. Determined Ops Manager delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Ops Manager
Fedex Ground
Newark, CA
03.2022 - Current
- Analyzed, compiled and presented statistical data reports to trainers to lead and instruct on a more efficient way to train employees based on prior data results.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting employee relationships.
- Collaborated with cross-functional teams to develop innovative solutions that improve operational flow and reduce errors or inefficiencies such as misloads and code 10's.
- Delegated work to peers, setting priorities and goals.
- Monitored progress by establishing plans, and measuring results.
- Integrated technology to increase efficiency and real-time accountability of operational tasks.
- Created effective business plans to focus strategic decisions on long-term objectives.
Education
High School Diploma -
Conley Carabello
Hayward 06-2020
Skills
- KPI Tracking
- Employee Development
- Schedule Management
- Data Management
- Administrative Management
- Management Team Building
- Staff Management
- Payroll Administration and Timekeeping
- Change Management
- Decision-Making
- Business Development
- Operations Management
- Employee Scheduling
- Hiring and Onboarding
- Team Leadership
- Relationship Building
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Ops Manager
Fedex Ground
03.2022 - Current
High School Diploma -
Conley Carabello
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