Nakhia Davis
Fillmore,UT
Summary
Dedicated Front Desk Receptionist with more than 3 years of experience in hospitality, known for enhancing customer service and operational efficiency at Choice Hotels. Expertise in telephone etiquette and strong organizational skills contribute to a positive guest experience. Committed to teamwork and creating lasting impressions for both guests and coworkers.
Overview
3
3
years of professional experience
Work History
Hotel Front Desk Receptionist
Quality Inn Suites
Fillmore, Utah
09.2022 - 11.2025
- Maintained high guest satisfaction during two-month remodeling period.
- Managed check-ins, room reservations, laundry, and bellhopping amidst snowstorms.
- Collaborated with housekeeping and maintenance teams to address guest needs promptly.
- Trained new staff on customer service protocols, enhancing team performance.
Education
High School Diploma -
Millard High School
Fillmore, UT05-2023
Skills
- Customer service
- Check-in management
- Reservation systems
- Conflict resolution
- Attention to detail
- Customer relationship management
Accomplishments
Jostens Look Book 2024, SPARK - featured in the Jostens Look Book 2024 as an example of Yearbook Excellence
References
References available upon request.
Timeline
Hotel Front Desk Receptionist
Quality Inn Suites
09.2022 - 11.2025
High School Diploma -
Millard High School