Nakia Gilmore
Ft. Pierce
Summary
Self-motivated, strategic thinker employee, seeking a respected organization in manufacturing warehouse operations. Experience includes, streamlining inventory management functions that optimized workflows and enhanced safety in the workplace. Highly qualified at operating heavy equipment and machinery to transport materials/supplies throughout manufacturing facilities. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Operations Manager
Anchor Restaurant Supply
07.2022 - Current
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Assisted in recruiting, hiring and training of team members.
Warehouse Forklift Operator
Land N Sea Distributing
10.2020 - 01.2022
- Increased warehouse efficiency by implementing a new forklift operating system and training staff.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
Warehouse Associate
Ferguson
06.2018 - 09.2020
- Pull and prepare orders for shipment driving an order picker and forklift
- Monitor and control inventory integrity
- Responsible for completing physical inventories, cycle counts, random and receipt audits/reconciliations
- Receive, verify, stage and stock all incoming material
- Ensure warehouse is clean, organized, secure and safe at all times.
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
Tier One Associate
Amazon
09.2017 - 04.2018
- Performed freight handling using motorized and manual equipment such as forklift, pallet jack, clamp truck, electric pallet jack and center rider in a safe and responsible manner
- Verified documentation matched freight description such as, hazardous materials and weight
- Performed production duties such as pick/pack orders, receive/stow product, unload/load trucks at or above the rate expectation for each task.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Certified Nursing Assistant
Elmwood Hills Healthcare
05.2014 - 09.2017
- Provided optimum nursing assistance at a 200-bed capacity at a long-term health care facility to all residents
- Helped residents with ADL such as, bathing, combing hair, brushing teeth, and shaving
- Dressing, ambulation, colostomy care, empty urine collection bags, monitor intake and output, measurements, and toileting
- Followed protocol for Infection Control to avoid the spread of germs and carrying out isolation precautions
- Provided timely and precise information to the nurse based on observation of resident's conditions
- Documented actions by completing forms, reports, logs, and records daily.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Education
High School Diploma -
Woodrow Wilson High School
Camden, NJ06.2002
Skills
- Performance monitoring
- Workflow Optimization
- Customer Retention
- Document Control
- Logistics Oversight
- Inventory Management
- Customer Service
- Invoice Processing
- Team Leadership
- Employee Motivation
- Supply chain distribution
- Operations Oversight
Timeline
Operations Manager
Anchor Restaurant Supply
07.2022 - Current
Warehouse Forklift Operator
Land N Sea Distributing
10.2020 - 01.2022
Warehouse Associate
Ferguson
06.2018 - 09.2020
Tier One Associate
Amazon
09.2017 - 04.2018
Certified Nursing Assistant
Elmwood Hills Healthcare
05.2014 - 09.2017
High School Diploma -
Woodrow Wilson High School
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