Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakia Underdue

Newark,DE

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on

Technician bringing three years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse. Pharmacy technician offering three -year history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices. Three Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

21
21
years of professional experience

Work History

Pharmacy Technician

Walmart
Newcastle, DE
12.2023 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.

Pharmacy Technician

CVS Pharmacy
Wilmington, DE
02.2021 - 12.2023
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Managed filing of prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.

Cook

Royal Farms
Newark, DE
09.2018 - 01.2021
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Checked quality of ingredients before use in order to ensure freshness.

Cashier

Wendy's
Newark, DE
07.2019 - 03.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Customer Service Cashier

Taco Bell
Bear, DE
05.2003 - 06.2012
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Processed credit card transactions accurately and efficiently.

Education

Certificate - Buddhist Studies

Professional Staffing
Wilmington DE
01-2001

High School Diploma -

Christiana High School
Newark, DE
06-1998

Some College (No Degree) - Pharmacy

Ultimate Medical Academy - Clearwater
Clearwater, FL

Skills

  • Drug Inventory Management
  • Workflow Optimization
  • Order Verification
  • Prescription Filling
  • Supply Restocking
  • Medication Dispensing
  • Insurance Billing
  • Insurance Verification
  • Drug Inventory Control
  • Regulatory Compliance
  • Staff Development
  • Billing support
  • Team Collaboration
  • Processing payments
  • Patient education and counseling
  • Verifying orders
  • Troubleshooting malfunctioning equipment
  • Problem-solving skills
  • Resolving customer issues
  • Point of sale systems proficiency
  • FDA Drug Safety Guidelines
  • Stocking shelves
  • Pharmaceutical Calculations
  • Pharmacy operations

Timeline

Pharmacy Technician

Walmart
12.2023 - Current

Pharmacy Technician

CVS Pharmacy
02.2021 - 12.2023

Cashier

Wendy's
07.2019 - 03.2020

Cook

Royal Farms
09.2018 - 01.2021

Customer Service Cashier

Taco Bell
05.2003 - 06.2012

Certificate - Buddhist Studies

Professional Staffing

High School Diploma -

Christiana High School

Some College (No Degree) - Pharmacy

Ultimate Medical Academy - Clearwater
Nakia Underdue