Nakia West
Evans,GA
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
4
4
years of professional experience
Work History
Associate
Panera
09.2023 - 11.2024
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
Sleep Expert
Mattress Firm
02.2021 - 07.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized displays to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Education
Bachelor of Science - Finance
Augusta University
Augusta, GA05-2026
Associate of Science - Business Administration And Management
Georgia Military College
Augusta, GA05-2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Relationship Building
2013-Current: Dogsitting
I have been dogsitting for the people in my neighborhood for the past 11 years. I started with one family and have grown to 8 as of right now. I love the many dogs and families I take care of. I love on, feed, water, play with, and spend time with the animals in my care and treat them like my own. I have thought about even turning it into a business.
Timeline
Associate
Panera
09.2023 - 11.2024
Sleep Expert
Mattress Firm
02.2021 - 07.2022
Bachelor of Science - Finance
Augusta University
Associate of Science - Business Administration And Management
Georgia Military College
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