Nakia Young
Annapolis,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced administrative professional with excellent customer service, time management and multitasking abilities. Knowledgeable about handling insurance claims, drafting correspondence and coordinating files. Looking for a challenging role with a growing team. Claims Assistant with strong history of opening and closing case files, processing documents and updating logs. Prioritizes tasks and uses sound judgment to make decisions on claim processing actions. Well-organized and hardworking with good written and verbal communication skills.
Overview
3
3
years of professional experience
Work History
Claims Assistant
National Automatic Sprinkler Industry Trust Funds
06.2022 - 12.2024
- Processed and recorded new policies and claims.
- Determined the appropriateness of payers to protect an organization and minimize risk.
- Prepared and presented detailed reports to management on claims issues to aid in decision-making.
- Negotiated claim settlements with claimants and attorneys to resolve claims efficiently and fairly.
Before and After School Care Assistant
Parks And Recreation
11.2022 - 07.2023
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Encouraged children's emotional and social development.
- Developed strong relationships with students, fostering trust and open communication within the before and after-school care setting.
- Monitored children's activities to verify safety and well-being.
- Provided support and guidance to children in conflict resolution.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Used patience, skill, and behavior modification techniques to maintain order and safety.
- Restocked supplies and personal hygiene products for use by students.
- Offered tutoring and mentoring to school-aged children in need of additional support.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
No Degree - Psychology
Anne Arundel Community College
Arnold, MD07.2028
High School Diploma -
Annapolis High School
Annapolis, MD07.2023
Skills
- Managing records
- Data Entry
- Flexible Schedule
- Critical Thinking
- Paperwork Processing
- Claims adjustment
- Account Management
- Conflict Resolution
Certification
Art
Art is my hobby because it brings me joy and helps me unwind, it makes time fly by quickly while helping me escape from reality. Creating art allows me to express myself freely and explore my imagination in a peaceful and fun way.
Timeline
Before and After School Care Assistant
Parks And Recreation
11.2022 - 07.2023
Claims Assistant
National Automatic Sprinkler Industry Trust Funds
06.2022 - 12.2024
No Degree - Psychology
Anne Arundel Community College
High School Diploma -
Annapolis High School
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