Nakisha Adams
Fort Wayne,IN
Summary
Dedicated Shift Lead Manager at Rallys/Checkers, I excel in optimizing team performance and enhancing customer satisfaction through effective leadership and reliability. Skilled in food safety and maintaining high-quality standards, I significantly contribute to reducing waste and improving operational efficiency. My proactive approach and ability to adapt quickly are pivotal in achieving business goals.
Overview
20
20
years of professional experience
Work History
Shift Lead Manager
Rallys/Checkers
04.2022 - 12.2024
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
Kitchen Aide
Silver Birch Assisted Living
01.2021 - 05.2021
- Cleaned and organized kitchen stations to promote team efficiency.
- Supported chefs by chopping vegetables, preparing ingredients, and assembling dishes for service.
- Reduced waste by accurately portioning ingredients according to recipe requirements.
- Played an integral role in the successful operation of the kitchen, demonstrating dedication and commitment to providing an exceptional dining experience for customers.
Production Line Leader
Excellon Technologies
05.2005 - 05.2011
- Followed good manufacturing processes.
- Performed root cause analysis to determine quality issues and develop long-term solutions.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Collaborated with engineering teams in developing process improvements aimed at reducing production time without compromising quality standards.
Education
Associates - Liberal Arts And Sciences
Ivy Tech Community College of Indiana
Fort Wayne05.2014
Associates - Business Management
Indiana Business College
Fort Wayne, IN09.2002
High School Diploma -
North Side High School
Fort Wayne, IN06.1998
Skills
- Reliability and punctuality
- Chef support
- Food safety
- Safe food handling
Timeline
Shift Lead Manager
Rallys/Checkers
04.2022 - 12.2024
Kitchen Aide
Silver Birch Assisted Living
01.2021 - 05.2021
Production Line Leader
Excellon Technologies
05.2005 - 05.2011
Associates - Liberal Arts And Sciences
Ivy Tech Community College of Indiana
Associates - Business Management
Indiana Business College
High School Diploma -
North Side High School
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