Nakisha Green
Douglasville,GA
Summary
Detail-oriented administrative manager with a proven track record in project management and budget oversight. Expertise in enhancing team collaboration and streamlining workflows to achieve operational efficiency.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Administrative Manager
Georgia State University College of Law
Atlanta, Georgia
09.2021 - Current
- Coordinated administrative operations to improve efficiency for law faculty and staff.
- Managed scheduling and logistics for faculty meetings and events, ensuring seamless execution.
- Developed and maintained filing systems for legal documents and correspondence.
- Oversaw budget preparation and expense tracking for departmental needs.
- Facilitated interdepartmental communication to strengthen collaboration and streamline processes.
- Trained new administrative staff on office procedures and policies.
- Implemented process improvements to streamline administrative workflows.
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Collaborated with project and department leaders to develop and implement improvements to operational efficiency.
- Established work procedures or schedules to organize daily work of administrative staff.
Administrative Assistant to the Director
Morehouse School of Medicine
Atlanta, Georgia
08.2019 - 09.2021
- Managed correspondence for the Director and prioritized incoming communications.
- Coordinated meeting schedules and maintained Director's calendar to optimize time management.
- Assisted in preparing reports and presentations for departmental meetings.
- Organized travel arrangements and itineraries for conferences and events to ensure seamless participation.
- Recorded minutes during departmental meetings for accurate documentation.
- Supported student inquiries with accurate information and resources.
- Created reports detailing event planning progress, timelines, and budgets to facilitate informed decision-making.
Academic Assistant
Georgia Institute of Technology Scheller College
Atlanta, Georgia
12.2016 - 07.2019
- Organized student orientation programs to enhance engagement and retention.
- Developed departmental budgets and tracked expenses.
- Processed new enrollment applications and tracked students' progress to foster academic success.
- Performed data entry into various databases related to academic operations.
- Analyzed resumes, conducted phone interviews and organized face-to-face interviews with potential candidates.
- Coordinated workshops and events to increase awareness of academic programs and resources.
- Developed and managed budgets for academic programs to ensure financial alignment with departmental goals.
- Scheduled classes, meetings, workshops, and other events related to the academic program.
- Collaborated with campus leaders to showcase program courses and achievements, enhancing recruitment initiatives.
Salon Front Desk Manager
Epic A Michael Allen Salon
York, Pennsylvania
09.2015 - 06.2016
- Managed front desk operations and ensured smooth guest check-in processes.
- Coordinated appointment scheduling for stylists, enhancing calendar efficiency and maximizing client bookings.
- Maintained inventory of supplies and ordered products.
- Collaborated with stylists to optimize service delivery and client satisfaction.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
- Resolved customer complaints promptly, ensuring positive guest experiences and fostering client loyalty.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Created and optimized employee schedules for shift coverage, ensuring adequate staffing during peak hours.
Medical Receptionist
Martin Foot and Ankle
Lancaster, Pennsylvania
04.2014 - 05.2015
- Scheduled patient appointments using electronic health record systems.
- Verified insurance information and processed patient payments accurately.
- Maintained organized medical records and ensured compliance with privacy regulations.
- Managed incoming phone calls, addressing inquiries and providing accurate information to enhance patient experience.
- Coordinated patient appointments, facilitated payment processing, and maintained organized patient files to ensure smooth operations.
- Prepared new patient charts, verifying completion of necessary forms to streamline patient intake process.
- Entered insurance, demographics and health history into patient database.
Lab Technician
American Red Cross
Baltimore, Maryland
07.2005 - 01.2013
- Conducted laboratory tests on blood samples for safety and quality assurance.
- Prepared and analyzed specimens following strict protocols and guidelines.
- Recorded test results in database systems to ensure accurate tracking and reporting.
- Managed laboratory supplies and equipment to optimize workflow and meet data deadlines.
- Performed regular inspections on all equipment to ensure proper functioning.
- Assisted in developing and maintaining laboratory SOPs to enhance process efficiency and consistency.
- Ordered supplies for the laboratory based on inventory levels.
- Collected and organized data to perform data analysis and prepare technical reports.
- Attended lab meetings to participate in research discussions.
- Provided exceptional customer service to internal and external stakeholders, addressing inquiries and concerns promptly.
- Handled administrative tasks for laboratory staff and overall operations.
Education
Bachelor of Science - Public Health
Georgia State University
Atlanta, GA05-2026
High School Diploma -
Northern High School
Baltimore06-1999
Skills
- Project management
- Administrative coordination
- Budget management
- Expense management
- Office management
- Workflow planning
- Employee onboarding
- Event planning
- Data analysis
- Effective communication
- Team collaboration
- Customer service
- Training and coaching
- Policy development
- Public health education
- Motivation techniques
- Calendar management
Certification
Massage Therapy Certification
Timeline
Administrative Manager
Georgia State University College of Law
09.2021 - Current
Administrative Assistant to the Director
Morehouse School of Medicine
08.2019 - 09.2021
Academic Assistant
Georgia Institute of Technology Scheller College
12.2016 - 07.2019
Salon Front Desk Manager
Epic A Michael Allen Salon
09.2015 - 06.2016
Medical Receptionist
Martin Foot and Ankle
04.2014 - 05.2015
Lab Technician
American Red Cross
07.2005 - 01.2013
Bachelor of Science - Public Health
Georgia State University
High School Diploma -
Northern High School