Nakisha Williams
Simpsonville,SC
Summary
Detail-oriented Permit Technician with extensive experience supporting permitting and development services operations. Expertise in permit application review, records management, fee processing, and customer assistance while ensuring compliance with applicable regulations, codes, and policies. Recognized for accuracy, strong organizational skills, and the ability to effectively manage multiple priorities in fast-paced environments. Committed to delivering exceptional service and maintaining efficient, compliant permitting processes.
Overview
15
15
years of professional experience
Work History
Caregiver
Live Long Home Care
09.2024 - Current
- Provide compassionate, patient-centered care while maintaining strict confidentiality and HIPAA compliance
- Communicate effectively with clients to understand needs and deliver high-quality service
- Monitor and document vital signs and patient updates accurately
- Assist with medication management and ensure timely, accurate intake
- Support daily living activities while maintaining professionalism and empathy
Permit Technician I / Permit Assistant
City of Buckeye
11.2019 - 08.2024
- Handled high-volume inbound inquiries, providing clear guidance on processes, requirements, and next steps
- Delivered excellent customer service by resolving issues efficiently and professionally
- Processed, verified, and tracked applications with a strong focus on accuracy and compliance
- Maintained detailed records and documentation in multiple systems
- Managed sensitive customer and financial information with confidentiality
- Collaborated across departments to ensure timely service and regulatory compliance
Facilities Services Assistant
Central Arizona Project
09.2011 - 11.2019
- Managed internal communications and distribution of sensitive documents
- Maintained accurate logs and documentation to support operational efficiency
- Provided administrative and operational support in a fast-paced environment
- Coordinated schedules, meeting setups, and technical resources
- Operated office equipment and supported document processing workflows
Education
High School Diploma - undefined
Libertyville High School
Libertyville, ILSkills
- Permit application processing
- Building permit administration
- Regulatory compliance
- Zoning and land use procedures
- Plan review coordination
- Permit issuance and tracking
- Inspection scheduling
- Electronic document management systems
- Fee collection and payment processing
- Data entry and database management
- Customer service and public assistance
- Professional communication skills
- Interdepartmental coordination
- Problem solving abilities
- Time management skills
- Attention to detail
- Microsoft Office proficiency
- Team collaboration skills
- Multitasking abilities
Timeline
Caregiver
Live Long Home Care
09.2024 - Current
Permit Technician I / Permit Assistant
City of Buckeye
11.2019 - 08.2024
Facilities Services Assistant
Central Arizona Project
09.2011 - 11.2019
High School Diploma - undefined
Libertyville High School