Summary
Overview
Work History
Education
Skills
Certification
Occupation
Timeline
Generic

Nakita Bouie

Simpsonville,SC

Summary

Focused team player familiar with helping patients develop skills such as feeding, grooming and dressing, as well as providing educational support and managing sensory processing issues. Hardworking, disciplined multitasker with analytical problem-solving and conflict management abilities.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CSR - Customer Service Representative

Samsung Electronics
02.2017 - Current
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Maintains customer records by updating account information.

Hostess

TGI Fridays
02.2006 - 02.2017
  • Serve a major role in establishing the atmosphere for the guests
  • Courteously greet patrons and direct them to their tables or accompany them to waiting areas until their tables were ready.

Field Worker

N.H.C Greenwood
06.2016 - 07.2016
  • Instructed, motivated, and assisted patients practicing exercised and functional activities, under direction and supervision of therapist
  • Provided patients with safety awareness techniques and energy conservation techniques to promote independence with activities of daily living
  • Supported the primary occupational therapist and other members of the OT team by managing equipment, supervising therapies and working with patientsField Worker

Field Worker

Glorified Health and Rehab
04.2016 - 05.2016
  • Helps clients improve their quality of life by helping them compensate for limitations
  • Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
  • Helped clients from diverse age groups and backgrounds perform therapeutic exercises and activities

Cashier

Ryan's
08.2005 - 05.2006
  • Handled cash transactions and interfaced with a wide range of clientele
  • Greeted customers and maintained a cheerful attitude towards customers
  • Managed the cash in the drawer and stayed aware of price of goods.

Cashier

Arby's
05.2003 - 04.2005
  • Maintained a cash drawer and built relationships to promote repeat and referral business
  • Understood and resolved customer complaints
  • Created a positive atmosphere by greeting and providing a pleasant, friendly experience.

Education

Associate's degree in Occupational Therapy -

Brown Mackie College-Greenville
Greenville, SC
06.2016

Skills

  • Customer service (10 years)
  • Anatomy Knowledge
  • Medical Terminology
  • Call center experience
  • Customer Focus
  • Complaint Handling
  • Critical Thinking
  • Active Listening
  • Problem-solving abilities
  • Customer Service

Certification

Certification in occupational therapy assistant, 469265, 05/01/23, 03/01/27

Occupation

Occupational Therapy Assistant

Timeline

CSR - Customer Service Representative

Samsung Electronics
02.2017 - Current

Field Worker

N.H.C Greenwood
06.2016 - 07.2016

Field Worker

Glorified Health and Rehab
04.2016 - 05.2016

Hostess

TGI Fridays
02.2006 - 02.2017

Cashier

Ryan's
08.2005 - 05.2006

Cashier

Arby's
05.2003 - 04.2005

Associate's degree in Occupational Therapy -

Brown Mackie College-Greenville

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Nakita Bouie