Nakiyah Jacsaint
Lawrenceville,GA
Summary
Driven college student aiming to expand professional experience in multiple fields. Strong communicator and quick learner with a passion for success. Resourceful shift supervisor skilled in managing teams and implementing effective operational strategies. Notable achievements include enhancing efficiency and fostering positive work environments.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Crumbl Cookies
Lawrenceville, Georgia
05.2023 - 04.2026
- Supervised baking and preparation processes for cookie production, ensuring adherence to quality standards.
- Trained and mentored team members on operational procedures, fostering improved performance.
- Ensured compliance with food safety regulations to uphold health standards.
- Managed inventory levels and restocked supplies, supporting uninterrupted production flow.
- Assisted in maintaining cleanliness and organization of work areas for efficient operations.
- Handled customer inquiries, delivering excellent service experiences consistently.
- Performed cash handling duties, including balancing registers and preparing bank deposits.
- Communicated job duties and expectations clearly to team members during shifts.
Crew Member
Dunkin' Donuts
Boynton Beach, Florida
05.2021 - 03.2023
- Accurately operated cash register during customer transactions and processed payments.
- Maintained cleanliness of workstations and dining area, contributing to positive customer experiences.
- Assisted in training new crew members on operational procedures and customer service standards.
- Collaborated with team members to streamline order preparation, improving service speed during busy hours.
- Ensured timely restocking of supplies, including coffee, donuts, and packaging materials.
- Collaborated with team members to improve order preparation efficiency during peak hours.
- Completed opening and closing tasks, ensuring efficient workstation setup and supply restocking for smooth operations.
Education
Bachelor of Science - Psychology
Georgia Gwinnett College
Lawrenceville, GA12-2026
Associate of Arts - Psychology
Palm Beach State College
Lake Worth, FL05-2023
Skills
- Project management
- Safety protocols
- Inventory management
- Team building and employee training
- Customer service excellence
- Problem solving
- Interpersonal communication
- Written communication
Timeline
Shift Supervisor
Crumbl Cookies
05.2023 - 04.2026
Crew Member
Dunkin' Donuts
05.2021 - 03.2023
Bachelor of Science - Psychology
Georgia Gwinnett College
Associate of Arts - Psychology
Palm Beach State College