Summary
Overview
Work History
Education
Skills
Timeline
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Nakyria Warren

Nakyria Warren

Memphis,TN

Summary

Licensed pharmacy technician with experiencing with packing medication and supplies, preparing prescriptions, and seven years of customer service experience. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

11
11
years of professional experience

Work History

Pharmacy Technician

Accredo Specialty Pharmacy
03.2020 - Current
  • Prepare prescriptions on a large scale while working closely with Pharmacists
  • Select and retrieve appropriate quantities of medication and prepare the labels that correspond Pulling, packing, and shipping of pharmaceuticals (both refrigerated and non-refrigerated) and medical supplies
  • Use warehouse equipment, RF units, manifest machines, cherry picker, computer system.
  • Counted, measured, and compounded medications following standard procedures.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Liaised with other pharmacies to eliminate issues related to product expiration.

Administrative Coordinator

Sprouts Farmers Market
07.2019 - 03.2020
  • Responsibilities include ensuring all paperwork and books balance for the day, hiring new employees, conducting orientations, and giving guests high quality customer service
  • Responsibilities include cash handling and giving customers a high-quality experience.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.

Student Librarian Assistant

Baptist College of Health Sciences
01.2018 - 04.2019
  • Responsibilities included helping patrons with online databases and resources, ensuring books and resources were organized, and managing study appointments.
  • Offered basic reference assistance to support information needs.
  • Created welcoming and comfortable space by keeping library clean and organized.
  • Processed library card applications and maintained patron records with accurate contact information.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Conducted library tours and orientations, familiarizing patrons with library's resources and services.

Customer Service Professional

McDonald's
03.2012 - 01.2018
  • Trained in different departments such as cashier and grill
  • Resolving complaints, helping manage crew, training staff, and providing excellent customer service to numerous customers daily.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Bachelor of Science - Health Administration

Baptist Memorial College of Health Sciences
Memphis, TN
04.2019

Skills

  • Customer service
  • Detail oriented
  • Packing
  • Multitasking
  • Monitor Pharmacy Security
  • Manual and Automated Medication Dispensing
  • Product and Service Merchandising
  • Assisting Pharmacists
  • Troubleshooting Malfunctioning Equipment
  • Supporting Pharmacy Operations
  • Microsoft Office
  • High-Volume Environments

Timeline

Pharmacy Technician

Accredo Specialty Pharmacy
03.2020 - Current

Administrative Coordinator

Sprouts Farmers Market
07.2019 - 03.2020

Student Librarian Assistant

Baptist College of Health Sciences
01.2018 - 04.2019

Customer Service Professional

McDonald's
03.2012 - 01.2018

Bachelor of Science - Health Administration

Baptist Memorial College of Health Sciences

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Nakyria Warren