Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nala de Sousa

Plantation

Summary

Ambitious college student pursuing a career in Forensic Psychology, recognized for reliability and punctuality. Demonstrates strong communication skills and the ability to thrive under pressure, fostering a supportive environment for peers. Known for taking initiative and actively contributing to team success, aimed at bringing valuable insights to future roles in this field.

Overview

3
3
years of professional experience

Work History

Behavioral Health Technician

Sunrise Detox Center
Ft. Lauderdale
08.2024 - Current
  • Observed patients' behaviors during recreational activities and outings.
  • Monitored patient safety in all areas of the facility.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Organized daily activities such as arts and crafts, games, and music therapy that promote healthy coping skills.
  • Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
  • Encouraged positive interactions between other Behavioral Health Technicians and clients and patients.

Hostess

Shooters Waterfront
Ft. Lauderdale
03.2024 - 08.2024
  • Greeted customers and provided them with menus.
  • Assisted servers in bussing tables when needed during busy periods.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Provided menus to customers and answered questions regarding menu items.
  • Assisted in preparing the restaurant for opening and closing shifts.

Chemical Dependency Technician

Sunrise Detox Center
Orlando
03.2023 - 03.2024
  • Assisted clients in developing and implementing relapse prevention plans.
  • Monitored client progress, providing support and encouragement throughout the recovery process.
  • Provided referrals for additional resources to assist in treatment goals.
  • Maintained accurate records of client progress including assessments, evaluations, and treatment plans.
  • Provided crisis intervention services to clients experiencing high levels of stress or anxiety related to substance abuse issues.
  • Ensured that all clinical documentation met standards established by state regulations and accrediting bodies.
  • Educated clients about chemical dependency issues and available treatment options.

Hostess

American Social
Orlando
05.2022 - 02.2023
  • Greeted guests upon arrival and escorted them to their tables.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Provided excellent customer service by addressing customer needs promptly.

Hostess

Rocco's Tacos
Orlando
09.2021 - 05.2022
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Provided menus to customers and answered questions regarding menu items.
  • Resolved any customer complaints or issues quickly and professionally.
  • Provided excellent customer service by addressing customer needs promptly.

Education

Bachelor of Science - Psychology

Florida Atlantic University
Boca Raton, FL
12-2025

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2022

Skills

- Ethical Decision-Making

- Multicultural sensitivity

- Patient Assessment

- Team Collaboration

- Empathy and compassion

- Detoxification Assistance

- Behavioral Management

- Professional Boundaries

- Time Management

- Reliability

- Goal Setting

- Computer Skills

- Adaptability and flexibility

- Food running

- Guest Engagement

- Team member support

- Positive and Professional

Timeline

Behavioral Health Technician

Sunrise Detox Center
08.2024 - Current

Hostess

Shooters Waterfront
03.2024 - 08.2024

Chemical Dependency Technician

Sunrise Detox Center
03.2023 - 03.2024

Hostess

American Social
05.2022 - 02.2023

Hostess

Rocco's Tacos
09.2021 - 05.2022

Bachelor of Science - Psychology

Florida Atlantic University

Associate of Arts - General Studies

Valencia College

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Nala de Sousa