Nalaysia Robinson
New York,Mount Vernon
Summary
Goal-oriented supervisor with proven strengths in staff management and effective communication. Skilled in training and mentoring teams to enhance operational efficiency and problem resolution.
Overview
7
7
years of professional experience
Work History
Supervisor
Daybreak Independent Services
New York, NY
07.2023 - Current
- Monitored staff performance to enforce correct time sheet submissions and uphold money handling standards.
- Formulated and implemented structured daily activity plans to optimize operational efficiency.
- Facilitated monthly staff meetings to share organizational updates and procedural changes. Communicated expectations clearly to team members.
- Mediated disputes involving staff and parents to uphold a collaborative and respectful atmosphere.
- Developed expertise in professional communication, problem resolution, CPR, first aid, and leadership best practices to enhance team effectiveness.
- Supported the execution of individualized care plans to uphold compliance with best practices and organizational standards.
- Coordinated recreational activities, promoting social engagement and community integration for clients.
Team Leader
Daybreak Independent Services
New York, NY
07.2021 - 07.2023
- Delivered professional care assistance to enhance staff and client experiences.
- Engaged with clients to identify and develop personalized goals that support their unique requirements and strategic aims.
- Implemented strategies for hands-on intervention during behavioral outbursts, prioritizing safety and de-escalation techniques.
- Managed transportation logistics for clients using a 15-passenger van, prioritizing safety and punctuality during all trips.
- Assessed and addressed clients' needs in daily living activities, ensuring proper hygiene, clothing changes, and personal care assistance.
Team Member
Target
New York, NY
03.2019 - 06.2021
- Coordinated efforts with team members to ensure optimal store organization and cleanliness for enhanced customer experience.
- Facilitated effective inventory management to maintain adequate stock levels and support operational efficiency.
- Handled cash register duties, including processing payments and providing accurate change.
- Designed and styled mannequins for floor displays to attract customer attention and improve store aesthetics.
- Facilitated customer inquiries by delivering comprehensive product information to enhance decision-making.
Education
High School Diploma -
JVl Academy
Manhattan, NY07.2019
Skills
- Certified in CPR and first aid
- Training and mentoring
- Goal oriented
- Staff management
- Complex Problem-solving
- Staff development
- Strategic planning
Timeline
Supervisor
Daybreak Independent Services
07.2023 - Current
Team Leader
Daybreak Independent Services
07.2021 - 07.2023
Team Member
Target
03.2019 - 06.2021
High School Diploma -
JVl Academy