Nalea Beckford
Atlanta,GA
Summary
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Overview
2025
2025
years of professional experience
Work History
Bakery Clerk
Publix
Covington, GA
11.2023 - 08.2024
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Verified that all products were labeled with correct pricing information.
- Baked breads, rolls, muffins, cakes, cupcakes, cookies and other pastries following established recipes.
- Performed routine maintenance tasks such as cleaning ovens or changing oil in fryers.
- Received incoming shipments of ingredients and supplies for baking operations.
- Assisted with special orders for large events such as weddings or birthdays by preparing custom decorations or flavors.
- Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
Team/Club Member
Future Business Leaders of America, FBLA
Covington, GA
08.2022 - 05.2024
- Applied learned leadership skills.
- Attend conferences.
- Participated in collaborative events with peers.
- Engaged in career preparation
Microsoft Expert
Self Employed Services
- Utilized PowerPoint to to present data and information with text, diagrams with animation.
- Installed new versions of Windows OS on users' computers when needed.
- Maintained calendars, contacts and corresponding notes with Microsoft Outlook.
Education
Newton High School
Covington, GA05-2024
Some College (No Degree) - College of Arts And Sciences
Georgia State University
Atlanta, GASkills
- Business process improvement
- Customer Service
- Telephone Etiquette
- Merchandising Strategies
- Product Sampling
- Menu item expertise
- Sales Promotion
- Workplace Safety
- Microsoft programs
Timeline
Bakery Clerk
Publix
11.2023 - 08.2024
Team/Club Member
Future Business Leaders of America, FBLA
08.2022 - 05.2024
Microsoft Expert
Self Employed Services
Newton High School
Some College (No Degree) - College of Arts And Sciences
Georgia State University
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