Naleisha Cooper
Pearls Oyster Bar
Yukon
9
years of professional experience
Detail-oriented and organized professional with 10 years of customer service experience. Skilled in communication, problem-solving, and multitasking in fast-paced environments. Proficient in Microsoft Office, including Excel, and eager to transition into an administrative office role. Quick to learn, adaptable, and committed to providing excellent support while contributing to an efficient team.
Work History
Server
5 Months- Upsold menu items effectively, contributing to increased sales and customer satisfaction.
- Resolved conflicts amicably, fostering positive relationships between guests and staff members.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
Server
8 Years 8 Months- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and delivery to guests.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted in training new servers on restaurant procedures and menu offerings.
- Processed customer payments accurately using point-of-sale systems, ensuring efficient transactions.
- Monitored inventory levels and communicated needs to management for timely restocking.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Enterprise Development
Skills
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
Hospitality service expertise
Memory retention
Cleanliness standards
Team collaboration
Quality control
Task prioritization
Timeline
Server
Pearls Oyster Bar
03.2026 - CurrentRead More
Server
Cattlemen’s Steakhouse L
07.2017 - 03.2026Read More
Oklahoma State University, Okc
Associate of Science from Enterprise Development
Read More