Nalina Porter
Poughquag
Summary
Dynamic professional with a strong background in customer service and logistics, honed as a Mortuary Affairs Specialist with the US Army. Proven ability to optimize workflows and maintain meticulous records, ensuring compliance and efficiency. Adept at fostering client relations and enhancing team collaboration in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Assistant
Burnouts Garage
Milton
12.2023 - Current
- Assisted with parts inventory and equipment organization.
- Managed customer inquiries and provided information on services offered.
- Maintained cleanliness and organization of the workspace.
- Greeted visitors, clients and guests in a professional manner.
Manager
Tommy Gunns Tattoo
Crestview
04.2022 - 01.2025
- Greeted customers and informed them of the artists and their work.
- Booked appointments, took deposits, and payments.
- Cleaned the shop and kept it clean
Mortuary Affairs Specialist
US Army
Fort Lee
10.2004 - 10.2009
- Coordinated transportation and logistics for deceased service members and their remains.
- Maintained accurate records of mortuary operations and personnel involved.
- Assisted with preparation and presentation of remains for final disposition.
- Ensured compliance with military regulations regarding handling of remains.
- Collaborated with funeral homes to facilitate burial and memorial services.
- Managed inventory of mortuary supplies and equipment for effective operations.
Education
High School Diploma -
Titusville Hgh School
Titusville, PA06-2003
Skills
- Customer service
- Appointment booking
- Record keeping
- Client relations
- Effective communication
- Attention to detail
- Workflow optimization
- Problem solving
- Team collaboration
- Professional etiquette
References
References available upon request.
Timeline
Assistant
Burnouts Garage
12.2023 - Current
Manager
Tommy Gunns Tattoo
04.2022 - 01.2025
Mortuary Affairs Specialist
US Army
10.2004 - 10.2009
High School Diploma -
Titusville Hgh School