Summary
Overview
Work History
Education
Skills
Timeline
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Nallely Mendoza

10167 E Ave Q-10 Littlerock,United States

Summary

Dynamic and bilingual professional with a strong background in healthcare and production. At Lopez Dream Smiles, I enhanced patient care through meticulous organization and health practices. Known for my calm demeanor under pressure and exceptional people skills, I consistently meet goals while fostering positive relationships and ensuring quality standards.

Overview

6
6
years of professional experience

Work History

Front Desk Agent

Embassy Suites by Hilton Palmdale
08.2023 - Current
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.

Caregiver

Maria Mendoza
01.2022 - 08.2023
  • Assisted patient with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with patient to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

Production

Vision Engineering & Metal Stamping, Inc.
06.2020 - 10.2020
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Assembled optics, lens and frames according to changing daily work orders and specific customer needs.

Dental Assistant Intern

Lopez Dream Smiles
04.2019 - 06.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
  • Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
  • Prepared dental rooms and materials.
  • Kept work areas clean, sanitized and organized to minimize infection risk.

Education

Biology

San Diego Mesa College
San Diego, CA

High School Diploma -

Littlerock High School
Littlerock, CA
05.2020

Skills

  • Bilingual (English & Spanish)
  • Great Punctuality
  • Positive Attitude and Energetic
  • People Skills
  • Organization and Efficiency
  • Calm under pressure
  • Leadership Experience
  • Health and Safety Practices
  • Active Listening

Timeline

Front Desk Agent

Embassy Suites by Hilton Palmdale
08.2023 - Current

Caregiver

Maria Mendoza
01.2022 - 08.2023

Production

Vision Engineering & Metal Stamping, Inc.
06.2020 - 10.2020

Dental Assistant Intern

Lopez Dream Smiles
04.2019 - 06.2019

Biology

San Diego Mesa College

High School Diploma -

Littlerock High School
Nallely Mendoza