Nallely Ramirez
Arlington,TX
Summary
Sales Representative with 2 years of experience in building strong customer relationships and achieving customer retention goals and 4 years of assisting store managers. Demonstrated leadership skills and dedication to delivering results. Effective communicator who resolves problems in a timely manner. Seeking an opportunity to leverage my advanced product knowledge and continue driving customer satisfaction
Overview
5
5
years of professional experience
Work History
Sales Representative
Clay Cooley Kia
06.2021 - 08.2023
- Expanded customer base through cold calling, networking, and relationship building
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently
- Retained excellent client satisfaction ratings through outstanding service delivery
- Listened to customer needs and desires to identify and recommend optimal products
- Engaged in friendly conversation with customer to better uncover individual needs
Assistant Manager
Footlocker Retail
11.2020 - 06.2021
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels
- Facilitated clear communication between employees and upper management through regular meetings and updates
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various tasks
Assistant Manager
Lowe’s Grocery Store
12.2018 - 11.2020
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
- Trained new employees and delegated daily tasks and responsibilities
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory
- Conducted employee performance evaluations, providing constructive feedback for growth and development
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
Education
High School Diploma -
Texico High School
Texico, NM05.2019
Skills
- Sales consultation
- Sales closing
- Customer Service
- Relationship Building
- Performance Tracking
- Cash Handling
- Store Organization
- Sales and Promotions
Timeline
Sales Representative
Clay Cooley Kia
06.2021 - 08.2023
Assistant Manager
Footlocker Retail
11.2020 - 06.2021
Assistant Manager
Lowe’s Grocery Store
12.2018 - 11.2020
High School Diploma -
Texico High School
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