Nalley Castillo
Royse City,TX
Summary
Proven secretary at Castillo's Auto Care Inc., adept in office administration and maintaining confidentiality. Excelled in customer service, managing sensitive data with the utmost discretion. Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
8
8
years of professional experience
Work History
Secretary
Castillo's Auto Care Inc.
Garland, TX
05.2017 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
- Answered multi-line phone system and enthusiastically greeted callers.
Education
Certificate Course - Business Analytics
Southern Methodist University
Dallas, TX12-2024
Associate of Science - Business Administration
Paris Junior College
Paris, Texas, TX08-2024
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Schedule management
- Travel arrangements
- Confidentiality
- Phone reception
- Fast learner
- Multitasking and time management
- Scheduling
- Clear communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
Castillo's Auto Care Inc.
05.2017 - Current
Certificate Course - Business Analytics
Southern Methodist University
Associate of Science - Business Administration
Paris Junior College